Insights · Page 2 of 4

Earned authority, in writing.

75 insights for CMOs and founders of established and venture-backed companies: PR, brand, messaging, digital marketing, and AEO/GEO. Written by the partner-led team that runs the work. Meet the authors.

Small business owner reviewing customer feedback and local search results to identify an edge over larger competitors

competitive advantage

Competitive Advantage Examples for Small Businesses

Competitive advantage examples for small businesses, from speed and niche focus to local reputation and earned media, plus how to find and defend yours.

Sunny Goyal · February 12, 2026 · 9 min read

Planning session with a digital strategy roadmap connecting brand goals, customer experience, and technology choices

digital strategy

What Is Digital Strategy? A Blueprint That Ties Tech to Goals

Digital strategy is the plan for how your business uses technology, data, and channels to hit specific goals. Learn the four pillars, six steps, and metrics.

Sunny Goyal · February 11, 2026 · 9 min read

Small business owner reviewing a digital roadmap that connects online booking, reviews, email, and website analytics

digital transformation strategy

Digital Transformation Strategy for Small Businesses: A Roadmap

A small business digital transformation strategy fixes one customer-facing process at a time. See the roadmap, tools, metrics, and mistakes to avoid.

Daniel Reyes · January 19, 2026 · 9 min read

Visual comparison of three stages of digital change, from scanned paper records to automated workflows to a redesigned customer experience

digital transformation

Digitization vs Digitalization vs Digital Transformation

Digitization converts analog to digital, digitalization improves processes, and digital transformation changes the business model. Examples and a checklist.

Sunny Goyal · January 9, 2026 · 8 min read

Two friends talking over coffee while one shows the other a product on her phone, illustrating a personal recommendation

word-of-mouth marketing

Word-of-Mouth Marketing: What It Is and How to Build It

Word-of-mouth marketing is customers recommending you to people they know. Learn why it works, how to spark it, track dark social, and measure results.

Maya Patel · January 7, 2026 · 9 min read

Smartphone screen showing a short video with share and like counts climbing, representing content spreading across social networks

viral marketing campaign

How to Develop a Viral Marketing Campaign: A 7-Step Plan

Viral campaigns spread because people choose to share them. Learn the psychology, a 7-step plan, the viral coefficient, and how to turn buzz into sales.

Maya Patel · December 31, 2025 · 9 min read

Marketing team at a whiteboard narrowing a list of product benefits down to a single differentiating promise

unique selling proposition

How to Write a Unique Selling Proposition (USP): 6 Steps

A unique selling proposition (USP) is the one specific, provable reason to choose you. Follow 6 steps, see real USP examples, and avoid common mistakes.

Sunny Goyal · December 25, 2025 · 9 min read

Large roadside billboard and storefront signage on a busy city street, illustrating out-of-home advertising formats

outdoor advertising

Outdoor Advertising: Its Role in Marketing, Types, and Signage

Outdoor advertising (OOH) reaches people outside the home through billboards, transit, and signage. Learn the types, design rules, and how to measure ROI.

Daniel Reyes · December 24, 2025 · 10 min read

Connected dashboard panels showing bar charts, trend lines, and audience icons, representing the data behind an advertising strategy

advertising strategy

How to Develop an Effective Advertising Strategy in 7 Steps

An advertising strategy is your plan for who to reach, what to say, where to run ads, and how to measure results. Follow these 7 steps to build one that works.

Priya Mehta · December 18, 2025 · 9 min read

Customer quotes and star ratings arranged on a web page to show testimonials used as social proof in digital marketing

testimonials

Testimonials in Digital Marketing: How to Collect and Use Them

Testimonials in digital marketing are customer statements used as proof. Learn which formats work, how to collect them legally, and where to place them.

Maya Patel · December 11, 2025 · 10 min read

Marketer reviewing audience segments on a dashboard to choose which customer groups a campaign should target

targeted marketing

What is Targeted Marketing? Benefits, Strategies, and More

Targeted marketing focuses your message and budget on the audience segments most likely to buy. Learn the 4 targeting strategies and how to segment.

Daniel Reyes · December 4, 2025 · 8 min read

Marketing planning workspace used to illustrate the seven Cs of digital marketing: customer, content, context, community, convenience, communication, and commerce

7c framework

What Is the 7C Framework of Digital Marketing? The 7 Cs Explained

The 7C framework of digital marketing checks Customer, Content, Context, Community, Convenience, Communication, and Commerce. Here is how to audit each C.

Marcus Chen · November 24, 2025 · 8 min read

Illustration for a guide to the 3-3-3 marketing rule, representing a campaign focused on three phases, three messages, and three channels

3-3-3 rule marketing

Exploring the 3-3-3 Rule in Marketing: How to Use It

The 3-3-3 rule in marketing limits a campaign to three phases, three key messages, and three platforms. Learn both versions of the rule and how to apply them.

Daniel Reyes · November 21, 2025 · 8 min read

Illustration of a step-by-step digital marketing plan moving from situation analysis to objectives, channels, execution, and measurement

digital marketing strategy

What Are the Steps in a Digital Marketing Strategy? 7 Steps

The 7 steps in a digital marketing strategy: audit, audience, objectives, positioning and channels, budget and tactics, execution, and measurement.

Marcus Chen · November 18, 2025 · 9 min read

Digitize title card for a guide comparing soft sell techniques with hard sell approaches in marketing

soft sell

Soft Sell vs Hard Sell: Techniques and When to Use Each

Soft sell persuades through trust and value; hard sell pushes for an immediate decision. Learn the techniques, the tradeoffs, and when each approach works best.

Priya Mehta · November 13, 2025 · 9 min read

Diagram of a sales message organized into three customer benefits, two supporting proof points, and one call to action

3-2-1 sales strategy

The 3-2-1 Sales Strategy: How to Build a Focused Pitch

The 3-2-1 sales strategy structures a pitch as three customer benefits, two supporting proof points, and one call to action. Learn how to build and test it.

Sunny Goyal · November 12, 2025 · 8 min read

Overview graphic of the 5 C's of marketing: company, customers, competitors, collaborators, and context

5 cs of marketing

The 5 C's of Marketing: A Framework for Situation Analysis

The 5 C's of marketing (Company, Customers, Competitors, Collaborators, Context) is a situation analysis you run before planning. Here is how to use it well.

Marcus Chen · November 12, 2025 · 8 min read

Brand ambassadors in matching shirts handing out samples and flyers to pedestrians on a busy city sidewalk

street team marketing

Street Team Marketing: Best Practices and Common Pitfalls

Street team marketing sends trained brand ambassadors into public places to meet customers face to face. Learn how to plan, staff, measure, and avoid mistakes.

Maya Patel · November 3, 2025 · 9 min read

Cover graphic for a guide to building an engaging content framework, from audience research through formats, distribution, and measurement

engaging content

A Framework for Creating Engaging Content: Steps and Strategies

A framework for creating engaging content: know the audience, pick a story and voice, choose formats, add interaction, distribute, and measure what converts.

Priya Mehta · October 30, 2025 · 8 min read

Illustration of a message that is dismissed at first and later remembered, representing persuasion that grows after the source is forgotten

sleeper effect

The Sleeper Effect in Marketing: What It Is and Why It Matters

The sleeper effect is when a message from a distrusted source gains persuasive power over time. Learn the psychology, marketing examples, and ethical uses.

Sunny Goyal · October 28, 2025 · 9 min read

Illustration of digital marketing channels, including search, social media, email, and content, connecting a brand to customers on phones and laptops

digital marketing

What Is Digital Marketing? Definition, Channels, and Examples

Digital marketing is promoting a business via online channels like search, social, email, and content. See how it works, its channels, and how to measure it.

Marcus Chen · October 18, 2025 · 8 min read

Assortment of branded merchandise including a tote bag, reusable water bottle, notebook, and T-shirt printed with a company logo

branded merchandise

Branded Merchandise in Marketing: Strategy, Examples, and ROI

Branded merchandise builds recall when people keep and use it. Learn how to choose items, connect merch to digital campaigns, and track ROI with codes and QR.

Maya Patel · October 17, 2025 · 8 min read

Illustration of seven digital marketing channels, including search, paid ads, content, social media, email, influencers, and affiliates, around a central brand

digital marketing strategies

Top 7 Types of Digital Marketing Strategies, Compared

The 7 main types of digital marketing strategies are SEO, PPC, content, social media, email, influencer, and affiliate marketing. Compare speed, cost, and fit.

Marcus Chen · October 16, 2025 · 9 min read

Search results page with paid ads at the top, illustrating how pay-per-click advertising places ads above organic listings

pay-per-click advertising

Understanding Pay-Per-Click Advertising in Digital Marketing

Pay-per-click (PPC) advertising charges you only when someone clicks your ad. Learn how the ad auction, Quality Score, ad types, and PPC costs work.

Daniel Reyes · October 14, 2025 · 8 min read